Purchase conditions


1. LEGAL INFORMATION
Website: www.unisub.es

Company that owns: Unisub Estartit s.l.

Company Adress: Passeig Maritim 10 , 17258 Estartit (Girona), Spain.

Managing Director: Antoni Murray 

VAT identification number: ESB17468349

Legally responsible for the content of this website: Antoni Murray
2. PRIVACY POLICY
Unisub Estartit s.l.is committed to protecting your privacy. We will only use the information that we collect about you lawfully. We collect information about you for 2 reasons: firstly, to process your order and secondly to provide you with the best service possible. We will not email you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us in the future.

The type of information we will collect about you when you place an order or register on our Website includes:

- Address

- Phone Number

- Email Address

- Credit/Debit card details

This information is already stored on our internal systems and our Websites simply verifies you as a customer of Unisub Estartit s.l.. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information that we hold will be held securely in accordance with our internal security policy and the law. We will not transfer or sell your information. We may use technology to track the patterns of behaviour of visitors to our Website. If you have any questions/comments about privacy, you should email us at info@unisub.es .

We use the information you provide for the following purposes:

- To send updates regarding the status of your enquiry or order.

- To send newsletters, offers and promotions, you have indicated that you do not object to being contacted for the purposes.

When you place an order we need to know your name, email address, delivery address, credit or debit card number and the card's expiry date. This allows us to process and fulfill your order and to notify you of the status of your request. We may also ask for your telephone number which enables us to contact you urgently if there is a problem with your order.

By submitting information to Unisub Estartit s.l. you consent to the collection and use of this information by Unisub Estartit s.l.. If we decide to change our privacy policy, we will post those changes on this page so that you are aware of what information we collect, how we use it and under what circumstances we disclose it.

We have designer our Website to protect the information we collect online from unauthorized access. We safeguard your private information by implementing the appropriate physical, electronic and managerial procedure necessary to protect your privacy. To further protect your security, we also take the reasonable steps to verify your identity before granting access to your personal profile or making data changes. We are committed to protecting your privacy and have security measures in place to prevent unauthorized access to and disclosure of your personal information.

Newsletter Subscription: your e-mail address will be used for our own marketing purposes until you unsubscribe. It is possible to unsubscribe at any time. If you do not wish to receive information about our products or services you can unsubscribe by clicking the unsubscribe link, which exists at the top of all marketing emails sent by us.
3. COPYRIGHT
Unisub Estartit s.l. has exclusive rights over the entire content and the use of the our stores website, graphics, images, texts, logos, GIFs and icons with the exception of trademarks, logos or content relating to shops or listed products. All reproduction, distribution, modification, retransmission or publication of these elements is strictly forbidden without the prior written accord of the company Unisub Estartit s.l..


RETURN POLICY

Unisub Estartit, SL offers a simple and easy way to make returns. An e-mail must be sent to the address of info@unisub.es indicating the subject "Return" and the selected product (which is received via e-mail at the time of purchase). Unisub Estartit, SL will respond this e-mail indicating the procedure to follow for the return of the same.

There are two types of returns:

Refund attributable to Unisub Estartit, SL Unisub Estartit, SL will reimburse the amount received so far, after verification. When the product is not realizable due to meteorological causes, due to proven illness (providing medical certificate). In order to avoid inconvenient Customer movements, as well as time to dedicate to fill in some form for the return, the administrative team of Unisub Estartit, SL will be responsible for solving this problem through e-mail.

Return attributable to buyer When the customer is mistaken when making the purchase, for delay without justification, for forgetting. In this case, Unisub Estartit, SL will NOT refund the amount of the purchase, offering an alternative date change.

Returns Request Deadline: The customer has 7 working days to exercise the right to withdraw from the purchase
 
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